How CRA-Portal.eu collects, uses and protects your personal data
We collect personal data that you voluntarily provide to us through our contact forms, email communications and service agreements. This may include your name, email address, phone number, company name, job title and any other information you choose to share. We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system and pages visited.
We use your personal data to respond to your inquiries, provide our CRA compliance services, send you relevant information about regulatory developments (only with your consent), improve our website and services, and comply with legal obligations. We do not use your data for automated decision-making or profiling.
Your personal data is stored on secure servers within the European Economic Area (EEA). We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Client project data is retained for a minimum of seven years in accordance with Dutch commercial law.
Our website uses essential cookies required for the functioning of the website, as well as analytical cookies to understand how visitors use our site. Analytical cookies are only placed with your explicit consent. You can manage your cookie preferences at any time through our cookie banner or your browser settings.
We do not sell, trade or otherwise transfer your personal data to third parties without your consent, except where necessary to provide our services (such as hosting providers), comply with legal obligations, or protect our rights. All third-party processors are bound by data processing agreements that ensure the same level of data protection.
Under the GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent at any time. To exercise any of these rights, please contact us at privacy@cra-portal.eu. We will respond to your request within 30 days.
If you have questions about this privacy policy or our data processing practices, please contact our data protection officer at privacy@cra-portal.eu, or write to us at CRA-Portal.eu, Barendrecht, The Netherlands. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).